In the 2009 RAA, presence of Admin and Tech telephone numbers is required; presence of a Registrant telephone number is optional. In the 2013 RAA, the Admin, Tech, and Registrant telephone numbers are each required to be present.
1. Is there presence of a phone number?
(i.e., field is not blank)
a. Registrant phone number
Yes – Pass
No – Fail: 2013 RAA || Pass: 2009 RAA
b. Tech phone number
Yes – Pass
No – Fail
c. Admin phone number
Yes – Pass
No – Fail
2. Is there presence of a country code?
(i.e., contains a discernable country code based on the first three digits)
a. Registrant, b. Tech, and c. Admin phone number
Yes – Pass
No – Fail
3. Is the country code syntactically valid?
(i.e., meets the requirements as specified in RFC5733, +###.)
a. Registrant, b. Tech, and c. Admin phone number
Yes – Pass
No – Fail: 2013 RAA || Pass: 2009 RAA
4. Does the phone number contain at least the minimum allowed digits based on the country code?
a. Registrant, b. Tech, and c. Admin phone number
Yes – Pass
No – Fail
5. Does the phone number contain at most the maximum allowed digits based on the country code?
a. Registrant, b. Tech, and c. Admin phone number
Yes – Pass
No – Fail
6. Does the phone number contain an appropriate amount of digits based on the country code?
(e.g., the number contains 7 digits when only 6 or 8 digits are acceptable based on a country code)
a. Registrant, b. Tech, and c. Admin phone number
Yes – Pass
No – Fail
7. Does the phone number only contain permissible numbers and formatting characters?
a. Registrant, b. Tech, and c. Admin phone number
Yes – Pass
No – Fail
IDENTIFIER – Is there presence of an extension?
a. Registrant, b. Tech, and c. Admin phone number
Yes – Proceed to additional extension validation
No – Move to next field
8. Does the extension only contain permissible numbers and formatting characters?
a. Registrant, b. Tech, and c. Admin phone number
Yes – Pass
No – Fail
9. Is the extension syntactically valid?
(i.e., “x” to attribute the telephone extension: RFC5733)
a. Registrant, b. Tech, and c. Admin phone number
Yes – Pass
No – Fail: 2013 RAA || Pass: 2009 RAA
All telephone numbers will be subjected to both syntax and operability testing. Telephone number operability testing involves a series of tests to determine if the connection exists and is working. The operability test is performed by attempting to place a call to the number listed in the WHOIS record.
A "No" response for any of these tests, except for an omitted Registrant telephone number subject to the 2009 RAA requirements, will be considered a failure for the contact field. A missing Registrant telephone number subject to the 2009 RAA will be noted, but not counted against the domain/registrar. A “Yes” response will initiate Stage Two testing.
To provide comments on WHOIS ARS or suggestions to improve WHOIS ARS reports and validation criteria, please email: globalsupport@icann.org.