There are several reasons why you might not recognize the name of your registrar. If you registered your domain name through a reseller instead of directly with the registrar, the reseller's name might not appear on the WHOIS record. You should contact the company or person used to register your domain name to see if your registrar is correct. It is also possible that your registrar's name may have changed since you registered the domain name. You should contact your registrar or ICANN (firstname.lastname@example.org) to determine if there has been a name change. If you believe your domain name was transferred to another registrar without your permission, you should contact your original registrar or reseller for assistance. If you continue to have questions about the transfer of your domain name, please visit ICANN's About Domain Name Transfer to a Different Registrar page for further assistance.